How to Request a Withdrawal
To request a withdrawal, please follow these steps:
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Meet the Minimum Balance Requirement:
- Ensure your account balance has reached the minimum threshold of $1,000. Withdrawals can only be requested once this amount is met.
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Open a Support Ticket:
- Go to the Support Center on our website.
- Select the Crypto-Withdrawals department from the available options.
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Submit Your Withdrawal Request:
- In the support ticket, provide the following information:
- The amount you wish to withdraw.
- Your cryptocurrency wallet USDT TRC20 address where the funds should be sent.
- Ensure all information is accurate to avoid delays in processing your request.
- In the support ticket, provide the following information:
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Processing Time:
- Once your ticket is submitted, our team will review and process your request. This typically takes 1-3 business days.
- You will receive a confirmation email once your withdrawal has been processed.
Important Notes:
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Non-Refundable Withdrawals:
- All withdrawals are final and non-refundable. Once the funds are transferred, they cannot be returned or reversed under any circumstances.
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Minimum Withdrawal Amount:
- The minimum withdrawal amount is $1000. Withdrawal requests below this amount will not be processed.
By following these steps, you can successfully request a withdrawal from your account. If you have any questions or need further assistance, please contact our support team.